Client Ops & Escalations Manager
Listed on 2026-11-05
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Customer Service/HelpDesk
Client Relationship Management -
Management
Client Relationship Management
Zinnia is seeking a Client Operations & Support Manager to serve as the operational liaison between clients and internal teams. You will manage client inquiries, handle escalations, and coordinate with Operations, Technology, Finance, Licensing, and Shared Services to ensure timely resolution and high-quality service delivery.
You will provide operational metrics, support client reviews, and drive process improvements while maintaining strong client relationships across US time zones.
We are looking to fill the Client Ops & Escalations Manager position at Zinnia in United States.
We are currently recruiting a Client Ops & Escalations Manager for our team in United States.
This is a great opening to take on the Client Ops & Escalations Manager role at Zinnia.
As a Client Ops & Escalations Manager, you will play an important part at Zinnia in United States.
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