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Senior Director, Customer Success & Onboarding

Job in San Antonio, Bexar County, Texas, 78201, USA
Listing for: SaaS Talent
Full Time position
Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below

SaaS Talent is seeking a proactive Customer Success Leader in the United States to own strategic post-sale relationships, design onboarding playbooks, and oversee account health scoring. You will lead a small customer success team and ensure customer outcomes align with product goals.

In this role, you will identify renewal risks 120 days in advance, partner with Sales on renewals and expansions, and conduct quarterly business reviews.

This role, Senior Director, Customer Success & Onboarding at SaaS Talent, could be your next career step.

Are you ready to take on the Senior Director, Customer Success & Onboarding role at SaaS Talent?

We would love to welcome a new Senior Director, Customer Success & Onboarding to our group in United States.

For the Senior Director, Customer Success & Onboarding position at SaaS Talent, we are reviewing applications now.

Position Requirements
10+ Years work experience
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