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White-Glove Retention Specialist – Escalations

Job in San Antonio, Bexar County, Texas, 78208, USA
Listing for: Digital-Ris
Full Time position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 52000 - 68000 USD Yearly USD 52000.00 68000.00 YEAR

Job Description & How to Apply Below

Mphasis seeks an Emergency Retention Specialist in Texas to deliver white-glove customer service, resolve urgent issues, and protect client relationships. You will collaborate with Sales and Support teams to triage high-risk accounts, present offers, and drive retention.

Onsite roles with day shifts are available; strong CRM and analytical skills are essential. Responsibilities include proactive outreach, documenting interactions, and ensuring service continuity while complying with

Join us at Digital-Ris as our next White-Glove Retention Specialist – Escalations in San Antonio, TX, United States.

Consider building your career as a White-Glove Retention Specialist – Escalations at Digital-Ris.

The White-Glove Retention Specialist – Escalations position in the Human Resources, Sales field is open for applications.

We have an opening for a White-Glove Retention Specialist – Escalations in San Antonio, TX, United States within Human Resources, Sales.

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