Client Service Coordinator; General; Level 1

Immediate need for a talented Client Service Coordinator (General) - Level
1. This is a 06+months contract opportunity with long-term potential and is located in U.S(Remote).

Job
-35328

Pay Range: $27/hr - $29/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

• Maintain frequent communication with clients to build relationships and resolve escalated issues.
• Execute client-facing processes and requests, including system administration, reporting, support, onboarding, and program administration.
• Partner with Service Operations to ensure the satisfactory performance of overall account service levels.
• Work with internal groups to communicate customer requirements and resolve any challenges, issues, or new opportunities.
• Coordinate with clients to set up systems, maintain access and usability, provide training, and manage other projects.
• Provide required client SOPs, reporting, data, and dispatch updates for assigned clients.
• Conduct periodic client calls to update, check in, and share basic information.
• Provide informal help such as technical guidance and training to coworkers.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Deliver output by following defined procedures and processes under close supervision and guidance.

• Up to 2 years of job-related experience.
• High School Diploma or GED.
• Strong organizational skills with an inquisitive mindset.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products, including Word, Excel, and Outlook.

Our client is a leading Real Estate Industry, and we are currently interviewing to fill this and other similar contract positions.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.