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Process Training Lead — BPO & Product

Job in San Antonio, Bexar County, Texas, 78201, USA
Listing for: Startek (Aegis Customer Support Services Pvt. Ltd.)
Full Time, Apprenticeship/Internship position Listed on 2026-11-14
Job specializations:
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 45000 - 75000 USD Yearly USD 45000.00 75000.00 YEAR

Job Description & How to Apply Below

Position: Process Training Lead — BPO & Product Knowledge

Startek (Aegis Customer Support Services Pvt. Ltd.) is seeking an experienced Training Specialist to design and deliver training programs for new hires in a high-volume customer support environment.

You will develop materials, coach agents, and collaborate with SMEs to align learning with business goals. The role emphasizes adult learning principles, strong communication, and a track record of improving performance and customer satisfaction.

This Full Time opening is for the Process Training Lead — BPO & Product Knowledge role at Startek (Aegis Customer Support Services Pvt. Ltd.).

We are currently recruiting a Process Training Lead — BPO & Product Knowledge for our team in United States.

This is a great role to take on the Process Training Lead — BPO & Product Knowledge role at Startek (Aegis Customer Support Services Pvt. Ltd.).

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