Customer Success Manager, Mid-Market

At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.

Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud‑free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here !

As a Customer Success Manager, Mid Market
at Signifyd, you will drive success, net revenue retention, and expansion within our Mid-Market portfolio (merchants with