Senior Customer Success Strategist Value Escalations

xometryeurope is seeking a Senior Customer Success Escalation Manager to own the most complex issues in our B2B manufacturing marketplace. You will serve as the trusted point of contact for strategic customers and drive fair resolutions that protect account health.

This role requires coordinating with manufacturing, quality, logistics, finance, and legal teams, negotiating credits or contract changes when needed, and mentoring colleagues on best practices for high-stakes situations.

We would love to welcome a new Senior Customer Success Strategist — High-Value Escalations to our organisation in United States.

Consider building your career as a Senior Customer Success Strategist — High-Value Escalations at xometryeurope.

The Senior Customer Success Strategist — High-Value Escalations position in the Sales field is open for applications.

We have an opening for a Senior Customer Success Strategist — High-Value Escalations in United States within Sales.