Animal Protection Customer Service Specialist*; Part Time

Position: Animal Protection Customer Service Specialist* (Part Time)
Posting number: 1460

NOV
26-P-AGDepartment:
Community Development and Services Job classification: ANIMAL PROTECTION CUSTOMER SERVICE SPECIALISTPosting type:
Open Categories:
Clerical & Data Entry, Animal Control, Customer Service

* This recruitment is limited to the first 150 qualified external applications and will close to the public without notice while still accepting applications from internal employees.

Summary

The City of Henderson announces an examination to create a consideration for hire list and to fill one (1) vacancy for the classification of Animal Protection Customer Service Specialist (Part Time) in the Department of Community Development Services. The consideration for hire list may be utilized to fill vacancies for this classification for up to one (1) year.

Under general supervision, performs specialized duties within Animal Protection Services, assists customers with requests and issues regarding City animal protection services; and performs related duties as assigned.

POSITION DETAILS

The ideal candidate for this position would have general clerical and forward facing customer service experience, predominately in animal care or veterinary hospitals.

SCHEDULE INFORMATION

• The training schedule will be Mondays and Tuesday, 7:15am to 5:15pm.**
• Once training is completed, the incumbent's working schedule will be Mondays and Tuesdays, 7:15am to 5:15pm. **
• May include working weekends

** Schedule is subject to change at the department's discretion.

VACANCY INFORMATION

• This is a part-time, non-PERS eligible position.
• This position does not qualify for employer-paid benefits, paid time off, wage increases, or union representation
• This position requires enrollment in the City's Alternate Retirement Systems (ARS)
• Work schedule will consist of an average of 19 hours/week. Hours per week may increase or decrease based on Department need
• May be required to work a flexible work schedule, outside of normal business hours, which may include evenings, weekends, holidays, and/or extended hours
• The physical work location is the Henderson Animal Protection Facility located at 300 E Galleria Drive, Henderson, NV, 89011

Examples of duties

• Graduation from high school or the equivalent
• Two (2) years of experience performing general clerical and customer service duties involving direct contact with the public
• Note:
  
  An equivalent combination of related education, experience, and training may be considered
• Sufficient keyboarding skills of 25 net words per minute

Qualifications

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:

1) Completed Employment Application

ASSESSMENT DATES

Skill-Based Keyboarding Examination
- Remote/Online (Pass/Fail) - Test invitations and instructions will be sent on Wednesday, November 25, 2026

(Candidates that pass the initial application review)

Written Examination
- Remote/Online (Weighted 25%) - Test invitations and instructions will be sent the of November 30, 2026

(Best Qualified Candidates)

Structured Selection Interview (Weighted 75%) - Thursday, December 10, 2026

(Top-Scoring Candidates)

All applicants will be notified by email or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS

If you are invited to participate in the assessment process, you will be required to self-schedule through the City of Henderson online application system. Please check your email and/or text messages on a regular basis after submitting your application for complete instructions, which include where and when to report.

The assessment and selection process for this position will take place on the dates listed above. All candidates who wish to be considered for this position will need to be in…