Merchant Success Leader Ecommerce SaaS

Bask Health is seeking a Head of Merchant Success to lead our merchant-facing customer success strategy and drive long-term value for ecommerce operators, healthcare businesses, and direct-to-consumer brands using our platform.

You will build and lead a high-performing team, define onboarding, adoption, renewal, and expansion playbooks, and partner with sales, product, and engineering to remove friction, reduce churn, and grow merchant lifetime value across the post-sale lifecycle.

This Full Time position is for the Merchant Success Leader for Ecommerce SaaS role at Bask Health.

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This posting is for the Merchant Success Leader for Ecommerce SaaS role at Bask Health, based in United States.