Senior Customer Success Strategist Value Accounts

xometryeurope is seeking an experienced Customer Success Manager to own resolution of high-stakes issues with large accounts, complex orders, and significant risk. You will coordinate investigations across internal teams, negotiate favorable outcomes, and protect relationships while identifying recurring problems.

You will manage escalations from investigation through resolution, act as trusted contact for strategic accounts, negotiate credits or concessions, and collaborate with sales on

We invite applications for the Senior Customer Success Strategist - High-Value Accounts position located in United States.

This is a Full Time role.

The position is based in United States.

This opportunity is part of our work in Sales.

The advertised compensation is 90..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.