Sr Manager, Instructional Design

Position Summary & Responsibilities Lead innovation. Inspire excellence. Transform healthcare learning. University Health’s Center for Learning Excellence is seeking an innovative, collaborative Senior Manager of Instructional Design to lead learning strategy, instructional design, and e-learning development. Applying expertise in adult learning theory, performance improvement, and instructional design best practices, this leader will oversee complex projects from concept through implementation, mentor and develop a high-performing team, and partner with healthcare professionals and organizational leaders to deliver engaging, measurable learning solutions that advance healthcare education and organizational success.

What You’ll Do Set the vision for instructional design. Lead the strategy, design, development, and implementation of innovative learning solutions that support organizational goals and improve performance. Create engaging, high-impact learning experiences. Guide the development of eLearning, instructor-led training (ILT), virtual instructor-led training (vILT), videos, and performance support resources grounded in adult learning principles and instructional design best practices. Lead and inspire a high-performing team.

Mentor, coach, and develop instructional design professionals, fostering collaboration, creativity, continuous improvement, and a commitment to quality. Drive innovation and instructional excellence. Establish and champion design standards, explore new approaches and technologies, and ensure learning experiences are relevant, accessible, engaging, and effective. Turn learning needs into measurable outcomes. Lead audience, stakeholder, and logistical analyses to identify competencies, assess skill gaps, and define clear learning objectives and performance outcomes.

Manage complex initiatives from start to finish. Oversee project planning, resource allocation, priorities, timelines, deliverables, and status reporting to ensure projects are completed efficiently and successfully. Build strategic partnerships. Collaborate with department leaders, healthcare professionals, subject matter experts, and external partners to develop learning solutions that address real-world challenges and support organizational success. Champion continuous improvement. Evaluate learning effectiveness, identify opportunities to enhance instructional strategies, and use feedback and performance data to strengthen learning outcomes.

Education & Experience Bachelor’s degree or higher in instructional design, curriculum and instruction, adult education, healthcare, instructional technology, or a related field required; master’s degree preferred. Five or more years of experience applying adult learning principles in a corporate training or professional services environment, with an emphasis on eLearning and instructor-led training and a demonstrated record of leadership and innovation.

Proven experience leading complex instructional design projects from concept through implementation. Demonstrated team leadership experience, including the ability to coach, mentor, inspire, and motivate others. Proficiency in Articulate Storyline, Articulate Rise, Microsoft Word, Excel, Access, Outlook, and People Soft.

Experience with multimedia development tools such as Adobe Creative Suite and Camtasia highly desirable. Strong project management skills, including the ability to manage multiple priorities, coordinate resources, meet deadlines, and communicate project status effectively. Experience in a hospital or healthcare setting preferred. Why Join University Health’s Center for Learning Excellence? A Collaborative Team and Engaging Office Environment Enjoy working in an engaging office…