Itinerant Service Technician

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Position based near the office in Saint-Cyr-l'Ecole

Assist in the development of the company's Services activity in conjunction with the sales teams and customers, in order to guarantee operational and commercial performance as well as customer satisfaction in line with the commercial strategy established by the company.

• Carry out audits/measurements of air quality at customers' sites and establish recommendations and reporting
• Receive customer service telephone requests for a pre-diagnosis for an intervention if necessary
• Provide prevention, information and recommendations to customers. You are a source of proposals for after-sales service and make recommendations adapted to the customer's needs.
• Draw up after-sales service intervention reports

• Carry out expertise, repairs, preventive and curative maintenance, installations and commissioning at customers' sites (national territory; metropolitan France, and more rarely abroad). Travel represents at least 50% of the time; the rest of the time will be spent on facilities and office (administrative, etc.).
• Coordinate the installation and commissioning of PARTENAIR products at customers' sites in conjunction with the various internal departments, subcontractors and customers
• Provide technical training of our products to customers (mastery of the product range)

• Respecting and enforcing safety rules

• 3 / 5 years of experience as a field technician and subcontractor management
• The job requires knowledge of BTS maintenance level
• This position is open to people with disabilities.

• Technical knowledge of compressors and/or air treatment
• Mastery of the company's IT tools (Office Pack, Outlook, SAP, etc.)
• Reading of plans and/or technical diagrams
• Detecting the origin of a failure
• Diagnosing a malfunction of industrial equipment
• Technical assistance to customers

French: mother tongue

• Fluency in English
• Rigour, organization
• Sense of listening and service
• Results-oriented culture
• Voluntary, persevering
• National (>50% of the time) and sporadically international mobility
• B licence
• Electrical accreditation

• Service vehicle
• Business bank card
• Family health insurance
• Tickets restaurants
• Profit-sharing agreement
• Monetizable Time Savings Account
• Share Options
• Continuous development and growth opportunities

If you are a person with a disability and need assistance applying for a job, please submit a request.

We think and act like owners.

We are committed to making our customers successful.

We are bold in our aspirations while moving forward with humility and integrity.

We foster inspired teams.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.