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Amazon Lex Connect Engineer
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2025-12-05
Listing for:
TechDigital Group
Full Time
position Listed on 2025-12-05
Job specializations:
-
Engineering
Systems Engineer, Data Engineer -
IT/Tech
Systems Engineer, Data Engineer
Job Description & How to Apply Below
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills
- Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation
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