Chem Lab Technical Manager

Chem Lab Technical Manager – San Antonio, Texas

Intertek, a leading provider of quality and safety solutions to many of the world’s top-recognized brands and companies, is actively seeking a Chem Lab Technical Manager to join our Transportation Technologies team in San Antonio, Texas. This is a fantastic opportunity to grow a versatile career in mechanical and lubricant testing.

Intertek’s Transportation Technologies team offers Total Quality Assurance expertise delivered consistently with precision, pace and passion, enabling our customers to power ahead safely. Our automotive, battery and energy storage, and related transportation industry testing and certification expertise is recognized by leading manufacturers worldwide for evaluating how their products and services meet and exceed quality, safety, sustainability and performance standards.

• Proactive Technical Manager to lead technical personnel by providing technical guidance and support with ASTM/Industry activity and report validation.
• Oversee and support the ISO 17025 Quality Management System (QMS) and database systems (LIMS) in the laboratory.
• Develop plans for manpower, productivity, equipment additions, equipment replacements, and customer service.
• Interact with customers to answer questions and resolve issues.
• Drive continuous improvement initiatives through proficient use of statistical process control (SPC), data analysis, root cause analysis, and action plan implementation.
• Ensure compliance with company safety policy and procedures.

Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more.

• Manage staff of chemists/supervisor
  • Give priority direction to direct reports.
  • Provide feedback on job performance to direct reports.
  • Coordinate mixed responsibilities between direct reports.
• Provide technical guidance and support to the laboratory
  • Ensure that all testing is compliant with applicable industry standards.
  • Review internal documents for test procedures and update as necessary.
  • Perform analysis of Process Flow in test areas to continuously improve test efficiency.
  • Provide feedback to the technician supervisor relative to best practices of process flow and the relative needs for personnel based on those best practices.
  • Ultimately responsible for test quality for testing as listed on the Technical Leadership Grid.
• Quality System/Database (LIMS)
  • Ensure that quality system policies and procedures are correct and followed.
  • Ensure that data and data structure in LIMS are correct and compliant with customer needs, industry standards and lab productivity.
• Planning
  • Responsible for maintaining appropriate staff levels to maintain profitability and provide test coverage.
  • Complete and submit financial justifications for new and replacement equipment.
  • Generate, develop, and communicate metric data regarding customer service and lab performance.
  • Responsible for financial performance of the laboratory on current testing activity and provide support for new test development.
• ASTM/Industry Activity
  • Attend/Lead industry meetings relative to any testing performed in the lab as required.
  • Review industry data from Crosschecks, round robins, target matrices, TMC calibration for information about relative severity of our testing.
• Data Review/Customer Service
  • Validate interim and final data reports for all external customers as necessary.
  • Ensure that an effective Statistical Process Control system is in place for standardized test methods.
  • Evaluate test performance against industry precision, standards, and identify discrepancies between lab performance and expected precision.
  • Lead root cause analysis for precision and bias issues and provide input to the leadership team regarding the appropriate corrective action.
  • Evaluate data from industry crosscheck…