Quality Engineering Lead

Job Description

It’s about wanting to see others succeed. Do you strive to lead by example and want to play an integral role in the development of your team? Do you like working in a fast-paced environment and have a goal‑orientated mindset? Are you ready to provide next‑level support to help deliver top‑quality experience and service? If so, the Quality Engineering Lead could be for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. We’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity‑driven team, you’ll become part of Frost’s over 150‑year legacy of providing unparalleled banking services.

As a Quality Engineering Lead, you are our leader. In this role, you will oversee and train Software Quality Assurance Analysts to ensure they follow Frost’s standardized framework for quality standards.

• Oversee, coach, and train Software Quality Engineers to ensure they follow Frost’s standardized framework for quality standards.
• Oversee all types of required testing services for projects/system maintenance, including patches to identify how broad changes will affect the support needed from SQE teams.
• Oversee and coordinate solutions and process improvements for changes and issues that will affect multiple software applications and teams.
• Coordinate and work with leadership, Product Owners, and other stakeholders on release plans and conflicts for program/system changes.
• Identify resource dependencies, potential risks and work proactively to resolve early.
• Conduct performance appraisals and provide input regarding staffing, promotions, salary recommendations and terminations.
• Act with integrity, caring, and excellence to achieve all‑win outcomes.

• Bachelor’s degree in a related field or equivalent experience.
• 5+ years of Software Quality Engineering or other relevant IT industry or banking experience.
• Expertise in software testing methodologies including test planning, test execution, gap analysis, requirements traceability, and defect management.
• Experience coordinating the work of project teams and allocating SQE team resources across multiple projects.
• Expertise with one or more functional/regression testing tools.
• Expert knowledge of the full development lifecycle.
• Experience identifying and implementing process improvements.
• Exposure to functional, automation and non‑functional testing activities.

• Project Management experience.
• Financial industry experience.
• Certifications in testing, automation, and new technologies.

• Medical, dental, vision, long‑term disability, and life insurance.
• 401(k) matching.
• Generous holiday and paid time off schedule.
• Tuition reimbursement.
• Extensive health and wellness programs, including our Employee Assistance Program.
• Referral bonus program and more.