Associate Field Service Engineer - Chicago, IL

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Leica Biosystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter.

And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. At Leica Biosystems, we’re not just shaping the future of cancer diagnostics — we’re transforming lives. Our mission of “Advancing Cancer Diagnostics, Improving Lives” is the driving force behind everything we do.

As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you’re not just taking a job; you’re becoming part of a passionate team that knows every moment matters when it comes to cancer.

You’ll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next‑generation, life‑changing therapies. Surrounded by a diverse and collaborative global community, you’ll be inspired each day to stretch, grow, and make an impact. Learn about the Danaher Business System which makes everything possible.

The Associate Field Service Engineer for Leica Biosystems is responsible for supporting customers through the installation, maintenance, troubleshooting, and repair of Leica Biosystems diagnostic solutions. This role contributes to customer success by helping ensure optimal instrument performance, maximizing uptime, and supporting reliable diagnostic workflows that ultimately impact patient care. This position is part of the Service Organization and will work remotely within the assigned territory.

You will be a part of the Field Service Team and report to the Regional Field Service Manager responsible for delivering industry‑leading service that maximizes instrument availability, customer productivity, and operational performance.

In this role, you will have the opportunity to:

• Support installation, preventative maintenance and troubleshooting on Leica Biosystems instruments to help ensure optimal instrument performance and customer uptime.
• Assist in delivering a high‑quality customer experience through effective communication, timely follow‑up, and adherence to Leica Biosystems quality and compliance standards.
• Partner with Field Service Engineers, technical support, applications, and commercial teams to resolve technical issues and support reliable diagnostic workflows.

The essential requirements of the job include:

• 0-1 years of experience in a technical field;
  Associates Degree preferred.
• Foundational mechanical, electrical, electronic, laboratory, biomedical, or instrumentation troubleshooting capability.
• Ability to communicate clearly with customers and internal teams while learning to operate independently in a field‑based service environment.

Travel, Motor Vehicle Record & Physical/Environment Requirements:

• This position requires up to 90% flying and/or driving travel, which includes overnight stays.
• Must have a valid driver’s license with an acceptable driving record.
• Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. unassisted.
• Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.

It would be a plus if you also possess previous experience in:

• Experience working with medical devices, laboratory equipment, scientific instruments, or other electromechanical systems.
• Prior…