Fraud Representative

.Fraud Representative page is loaded## Fraud Representative locations:
San Antonio, Texas, USAposted on:
Posted Todaytime left to apply:
End Date:
March 31, 2026 (30+ days left to apply) job requisition :
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** About Task Us:
** Task Us is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, Task Us serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, Fin Tech, and Health Tech.

The People First culture at Task Us has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at Task Us understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
***
* What We Offer:

**** At Task Us, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.

Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within Task Us. Join our team today and experience firsthand our dedication to supporting People First.###

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Task Us partners with the world’s most innovative and disruptive brands to protect what matters most and help them thrive in an ever-changing world. With over 25,000 employees globally, Task Us has built a reputation for excellence, offering top-tier services across multiple industries. We’re currently seeking a
** Fraud Representative
** to join our team and help uncover, investigate, and resolve fraud-related activity. Our environment is fast-paced, entrepreneurial, and highly collaborative.###
** About the Role**:

The
** Fraud Representative
** is responsible for conducting investigations into suspected fraud committed against supported clients and their customers. This includes proactively discovering potential fraud through in-depth analysis of account activity, generating reports, and responding to reported claims of fraud. In this role, you'll be working directly with both internal teams and customers to detect and address fraud.###
** Your Fraud Investigator Day-to-Day Will Involve**:
* ** Investigating Suspected Fraud**:
Reviewing and investigating reports of suspected fraudulent activity across various accounts and platforms.
* ** Data Analysis**:
Utilizing data analysis techniques, critical thinking, and pattern detection to identify fraudulent activity.
* ** Customer & Internal Collaboration**:
Gathering information and documentation from customers and internal sources to build comprehensive fraud cases.
* ** Fraud Remediation**:
Correcting and remediating fraudulent activity and providing resolutions to affected accounts or individuals.
* ** Reporting & Documentation**:
Documenting the rationale and determination for each fraud report, ensuring clear and thorough records are maintained for future reference.
* ** Follow-Up**:
Regular follow-up with customers and internal contacts throughout the investigation process to ensure clarity and resolution.
* ** Confidentiality**:
Ensuring the confidentiality of all information gathered and maintaining strict privacy throughout the investigative process.
* ** Process Improvement**:
Assisting in the implementation of new processes, procedures, and fraud detection methods to enhance overall fraud prevention.###
** Some Things We Consider Critical for This Role (Fraud Investigator)**:
* ** Experience in Financial…