FinCrime CX Specialist – Risk & Support

Mercury Technologies, Inc. is seeking a Customer Support Specialist - Risk to join our San Francisco, NY, Portland, or Remote US team.

You will handle inbound inquiries from customers impacted by risk actions and coordinate with AML, Fraud, Sanctions, and Onboarding teams to ensure accurate, timely communications. In this fincrime-oriented, CX-first role, you’ll escalate as needed, document processes, and advocate for customers while staying up-to-date with Mercury’s risk policies and product

This role, Fin Crime CX Specialist – Risk & Support at Mercury Technologies, Inc., could be your next career step.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Fin Crime CX Specialist – Risk & Support role in the description above.

We appreciate your interest in this position.