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Standards Compliance and Efficiency Administrator

Job in San Antonio, Bexar County, Texas, 78208, USA
Listing for: VIA Metro Transit
Full Time position
Listed on 2026-10-18
Job specializations:
  • Government
  • Administrative/Clerical
Salary/Wage Range or Industry Benchmark: 63855 - 87378 USD Yearly USD 63855.00 87378.00 YEAR
Job Description & How to Apply Below

Standards Compliance and Efficiency Administrator - 381

63,855 - 87,378 USD per year

Posted 2 days ago

Description

GENERAL DESCRIPTION OF WORK:

Provides administrative, technical, and operational support to the VIA Transit Police Department, including management of critical law enforcement systems, records, evidence, and reporting functions. Serves as a key advisor on departmental professional standards, operational accountability, and regulatory compliance. Ensures departmental policies, procedures, and operational practices remain compliant with applicable Federal, State, and local regulations, transit policing standards, Criminal Justice Information Services (CJIS) requirements, and industry best practices.

Supports organizational transparency, risk reduction, and continuous improvement initiatives through audits, inspections, administrative reviews, and policy development.

ESSENTIAL FUNCTIONS:

Develops, evaluates, and maintains departmental policies, procedures, directives, and administrative orders to ensure compliance with applicable laws, regulations, transit policing standards, and industry best practices.

Conducts periodic audits and inspections of police department operations, including evidence/property rooms, records management processes, CJIS compliance, and related administrative functions.

Reviews offense reports, incident reports, arrest reports, and supplemental documentation for completeness, accuracy, compliance, and adherence to departmental standards.

Monitors departmental compliance with State and Federal regulations, accreditation standards, and internal policies.

Serves as a liaison with external regulatory agencies, accreditation bodies, auditors, and criminal justice partners as assigned.

Assists with development and delivery of departmental training related to policies, policing, and public safety operations.

Supports risk management, quality assurance, and organizational accountability initiatives.

Assists command staff in identifying operational deficiencies, policy gaps, liability concerns, and corrective action recommendations.

Serves as Property and Evidence Custodian, ensuring proper intake, storage, tracking, and disposition of evidence.

Manages and maintains the Citation Book System, including inventory control and distribution.

Administers the Body-Worn Camera Program, including data management and compliance.

Coordinates and tracks TCOLE (Texas Commission on Law Enforcement) training, certifications, and licensing records.

Serves as the CJIS Terminal Agency Coordinator (TAC), ensuring compliance with CJIS security policies and procedures.

Compiles and submits NIBRS (National Incident-Based Reporting System) monthly reports accurately and on time.

Acts as Records Management System (RMS) Administrator, maintaining system integrity and user access.

Assists with CJIS security training and ensures departmental compliance with all required standards.

Maintains accurate documentation and ensures confidentiality of law enforcement records.

Provides administrative and operational support to sworn personnel and command staff.

Serves as the project manager for Information Technology programs and contracts.

Coordinates and tracks Department of Transportation (Use the "Apply for this Job" box below). contractor badges and assists with proxy access control systems for VIA employees and contractors.

Performs other duties as assigned.

This job description excludes marginal functions that are incidental to performing the job. Other duties may exist.

REQUIRED

EDUCATION AND EXPERIENCE:

Bachelor’s Degree in Criminal Justice, Public Administration, Business Administration, or related field and five (5) years of progressively responsible experience in law enforcement administration, public safety administration,…

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