Assistant Stylist

Assistant Stylist

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The Assistant Stylist is responsible for engaging with guests, consulting on their hair care needs, and recommending products and services. The role is temporary and designed to prepare talent for a stylist position, delivering quality professional services with an emphasis on the guest’s total look. Initially mentored by an Elite or Master Stylist for the first three months, the assistant focuses on performance (earning power, maximizing productivity), people (guest service), and process (operating procedures and compliance standards).

From months four to six, they continue to assist while beginning to serve guests independently. A passion for the beauty industry, exceptional guest service, and a willingness to learn additional technical skills and product knowledge are required.

• Performance
  • Deliver exceptional guest service and contribute to meeting or exceeding store sales goals, guest loyalty, and retail shrink goals.
  • Support the mentor Stylist in achieving sales and productivity goals for hair services and haircare products through add‑on recommendations, shampoo and treatment processes, blowouts and styling, global and retouch colour applications, foils, sanitation and organisation, pre‑booking, and retail recommendations.
  • After month three, perform hair services including design, haircuts, colour, texture, treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
  • Perform product demonstrations to drive sales and enhance the guest experience.
  • Support in‑store events, promotions, and marketing initiatives to deliver an unrivaled guest experience.
  • Stay informed of industry trends, products, and services and be knowledgeable about ingredients and benefits to better serve guests.
  • Maintain prompt, regular attendance.
• People
  • Develop guest relationships through consultations and appropriate retail and service recommendations.
  • Serve all guests, including walk‑ins, in a timely manner under the mentorship of another stylist.
  • Partner with skin therapists and the retail team to provide a total‑store experience.
  • Foster professional relationships with peers and brand partners to collaboratively deliver exceptional service.
  • Promote the benefits of the guest loyalty programme, including credit and the Ulta Beauty app.
• Process
  • Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
  • Follow all safety, sanitation, and infection control procedures and state board guidelines.
  • Follow established service protocols for a consistent guest experience.
  • Use booking and clientele systems to schedule return services and events.
  • Communicate supply needs to the Experience Manager to ensure guest readiness.
  • Maintain outstanding store operational standards, including cleanliness of salon, salesfloor, restrooms, backroom, break area, and any assigned areas.
  • Attend mandatory trainings and meetings for continuous professional development.
  • Adhere to the Ulta Beauty dress code.
  • Follow loss‑prevention best practices and provide exceptional guest service.
  • Execute other operational tasks as directed.

• Education
  • Cosmetology licence.
• Skills
  • Basic understanding of the latest salon techniques for cutting, colouring, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and aptitude to develop skills in all service categories.
  • Basic understanding of equipment and chemicals needed for technical work.
  • Ability to demonstrate, recommend, and sell professional hair care and makeup products.
  • Developed communication skills.
  • Ability to work independently and as part of a team.
  • Ability to build and maintain strong customer relationships and clientele.
• Special
  
  Position Requirements
  • Work a flexible schedule, including days, evenings, weekends, and holidays.
• Working Conditions
  • Frequent mobility during shift.
  • Frequent bending, reaching, and twisting.
  • Continuous lifting or moving up to 10 lbs during shift.
  • Ability to stand for long periods during shift.
  • Continuous…