Stylist

Overview

We are the future of beauty services. The Stylist is responsible for engaging with guests, consulting with them on their hair care needs and recommending products and services. The Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales and productivity), people (guest service), and process (operating procedures and compliance standards).

This position requires a passion for the beauty industry, exceptional guest service, and the aptitude to learn and communicate product knowledge.

General Summary & Scope

Be part of Ulta Beauty’s mission, vision, and values by delivering an outstanding guest experience and contributing to the growth of the business.

PRINCIPAL DUTIES & RESPONSIBILITIES (
* Essential Functions)

• Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goals for hair services and contribute to store goals related to retail and service sales, guest loyalty, and retail shrink as set by Ulta Beauty.
• Demonstrate business acumen with understanding of business drivers and opportunities for growth.
• Perform product demonstrations with guests to drive sales and enhance the guest service experience.
• Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed regarding new and existing industry trends, products, and services; be knowledgeable about ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

• People
• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Demonstrate high standards of customer service and salon image standards.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Develop a partnership with skin therapists and the retail team to provide a total-store guest experience.
• Establish professional relationships with peers and brand partners to deliver exceptional guest service.
• Share the benefits of the guest loyalty program with guests in the salon and on the salesfloor.
• Attend mandatory trainings and meetings to enable continuous professional development.

• Process
• Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, and infection control procedures and comply with state board guidelines.
• Follow established service protocols for a consistent and exceptional guest experience.
• Utilize booking and clientele systems to book guests for return services and events.
• Communicate supply needs to the EM to ensure guest readiness.
• Maintain outstanding store operational standards, including cleanliness of salon, salesfloor, restrooms, backroom, break area, and other areas.
• Adhere to the Ulta Beauty dress code and protect company assets through loss prevention best practices.
• Execute other operational tasks as directed.

Job Qualifications

Education

• Cosmetology license

Experience

• Previous relevant salon experience is preferred.

Skills

• Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or the ability to develop skills in all service categories.
• Proficiency with equipment and chemicals used in technical work.
• Proficiency to demonstrate, recommend, and sell professional hair care and makeup products.
• Strong communication skills; ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.

Special Position Requirements

• Work a flexible schedule to include days, evenings, weekends, and holidays.

Working Conditions

• Frequent mobility during shift.
• Continuous lifting and/or moving up to 10 lbs.
• Frequent stooping, kneeling, bending, reaching, twisting, and crouching.
• Ability to stand for long periods.
• Operate in a dynamic salon environment with standard equipment and supplies.

About Ulta Beauty:
Ulta Beauty is the largest North American beauty retailer and offers a full-service salon in every store featuring hair, skin, brow, and makeup services. Ulta Beauty is committed to fairness and equal opportunity in employment and will consider all qualified applicants, including those with arrest records or other criminal histories, in a manner consistent with applicable laws and ordinances.

Note
:
Not applicable sections such as Seniority level,

Employment type

, Job function, and Industries have been incorporated as appropriate in the above structure where relevant. This posting does not use a table-based layout and avoids added formatting beyond the allowed tags.