Senior Medical Technologist

Senior Medical Technologist (Hematology) - Singapore Labs - Loyang Way

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Senior Medical Technologist ensures the Central Laboratory is meeting the highest quality standards. This role performs the general technical assignments and testing in the Laboratory Department in accordance with current procedures and quality standards. This role will involve with the daily management and operation of the department ensuring that turnaround times agreed in each contract are met and as assigned by the management team.

Lastly, this role assists with the teaching and development of staff currently in the department; to maintain at all times the required high standards and quality.

• Recognize, exemplify and adhere to ICON's values which centers on our commitment to People, Clients and Performance.
• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs. Operates independently with a willingness to make decisions;
  Projects credibility and makes a professional and positive impression on others;
  Monitors progress and holds self and others accountable. Identifies the key elements of a situation and makes sound decisions based on available information in order to contribute to the success of the laboratory.
• Accepts direction and instructions from the Laboratory Management Team and assists in overseeing work performed by staff in the Laboratory department and reporting the work performance to the management team.
• Responsible for the quality and timelines of technical procedures, as well as their compliance with applicable company, CAP, and local regulatory agency testing requirements.
• Perform technical assignments and testing and issue reports in accordance with written procedures. These should be processed within agreed turnaround times.
• Enters and releases required information in the LIS, such as test results, comments, and quality control results in a timely manner with compliance to all regulatory requirements.
• Adheres to written internal and external quality control procedures in order to ensure the quality of the results and maintain Corrective action logs as appropriate.
• Consults with laboratory management staff prior to reporting grossly abnormal results and when OUT OF CONTROL test runs are encountered.
• Directs and assists technical staff in the preparation quality control documentation, organization of proficiency testing and compliance with all appropriate regulatory procedures and quality requirements in testing area.
• Oversees the maintenance of regular inventory of all reagents and spare parts required in this section in order to ensure availability and future reagent usage prior to expiry dates. Also, ensure that reagents are maintained, prepared, stored and used in a manner suitable for testing and documentation is kept to ensure adequate records are available.
• Assists with the maintenance, calibration and validation of the instruments/assays assigned to the section according to written laboratory procedures.
• Establishes good relationships internally and externally. Interacts with other departments, such as Project Management, LIS, Global Validations, QA, Client Services and Global Labs. Also Interacts with clients and internal/external auditors.
• Responsible for maintaining all paperwork and ensuring all records are kept up to date and stored safely as per standard operating procedures
• Assists with responding to queries and quality issues, and participates in root cause analysis investigations.
• Assists with Batch review and sign off in LIMS.
• Assists with Work flow assignments and section schedules.
• Assists with the writing of SOPs, quality documents and working procedures as required.
• Assists with the evaluation and validation of new procedures as required.
• Provide input to…