Quality Assurance Coordinator - Senior; Be Well

Job Description

Under limited supervision, provides quality assurance support according to group quality assurance guidelines and federal regulations.

• Analyzes data, completes reports and safety events including employee exposures and patient harm classifications.
• Provides complete error investigation and workflow improvements.
• Writes, maintains, and updates laboratory standard operating policies and procedures.
• Oversees competency assessments and evaluation of testing personnel.
• Reviews weekly and monthly Quality Control to include Peer Evaluation, Purchasing of QC, Establishing reference ranges, and instrument comparisons.
• Oversight of testing programs.
• Submits required notifiable condition reports to be in compliance with the local, state, and federal regulations.
• Oversight of Quality Assurance Program to include review of lab processes, monthly metrics, and compiling data for weekly, monthly, quarterly, and annual process reviews.
• Performs all other duties as assigned.

Demonstrates advanced technical skills in performing and analyzing various tests and procedures. Knowledge of general laboratory, safety and quality control principles, techniques, and terminology. Excellent customer service skills, for both internal and external customers. Ability to work in Laboratory Information Systems. Strong computer skills including MS Office (Word, Excel, PowerPoint, Outlook). Excellent written and oral communication skills; able to follow written and verbal instructions.

Ability to keep accurate, detailed records; use complex medical equipment.

• Bachelor’s degree in a related field is required.
• Five (5) years in quality assurance, regulatory or healthcare experience relevant to assigned clinic practice is required.

UT Health San Antonio offers an excellent benefits package for its employees. Employees who work at least 20 hours a week, with an appointment of at least 4.5 months, are eligible for benefits.

Medical – UT SELECT Medical insurance is offered free for employees and administered by Blue Cross and Blue Shield of Texas. Family members can be added to the plan through payroll deduction. Employees and their dependents can also receive discounted copays and coinsurance when using UT Health Physicians, a network of 800 premier physicians including more than 100 specialists. Employees receive $50,000 of group term life insurance and $50,000 of basic accidental death and dismemberment insurance for free, with options to purchase additional employee and dependent coverage for both at group rates.

Dental – Three dental insurance plan options are available for employees and their families through Delta Dental Insurance Company, two PPOs and one dental HMO plan. Both PPO plans allow employees to choose any licensed dentist.

Vision – Fully insured Vision Care benefits are offered by Superior Vision Services. Two vision plan options that offer either standard or enhanced vision benefits.

Disability – Employees can enroll in the Disability Insurance which provides income if a non-work related illness or injury prevents you from working.

FSAs – Employees can enroll in flexible spending accounts (FSAs) to set aside money from earnings before taxes for qualifying dependent day care expenses or out-of-pocket health care expenses.

Retirement – Employees are eligible for either the Teacher Retirement System (TRS) or the Optional Retirement Plan (ORP). TRS is a defined benefit retirement plan which UT Health matches employee contributions. ORP is for eligible faculty staff employees. Voluntary retirement programs are also available to invest before- or after-tax dollars with the choice of five quality retirement plan providers.

• Front‑loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
• Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
• Paid Family Leave:
  Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
• Holidays: 12 set paid holidays each year.

Discounts – Employees enjoy a range of discounts on services, tickets, and gym membership.

UT Health San Antonio is an equal employment opportunity and affirmative action employer. It is our policy to promote and ensure equal employment opportunity for all individuals without regard to race, color, religion, sex, gender identity, national origin, age, sexual orientation, disability, or veteran status.