Senior Specialist, Study Training Compliance & DoA Matrix Management

usa remote

about care access

care access is working to make the future of health better for all.
with hundreds of research locations, mobile clinics, and clinicians across the globe, we bring world-class research and health services directly to communities that often face barriers to care.we are dedicated to ensuring that every person has the opportunity to understand their health, access the care they need,
and contribute to the medical breakthroughs of tomorrow.

with programs like future of medicine, which makes advanced health screenings and research opportunities accessible to communities worldwide, and difference makers, which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. Through partnerships, technology, and perseverance, we are reimagining how clinical research and health services reach the world. Together, we are building a future of health that is better and more accessible for all.

care access is seeking a skilled and experienced senior specialist, study training compliance and doa matrix management, to join our dynamic central support operations team, part of the global expansion and study operations department.

this role plays a critical function in overseeing the coordination and execution of training compliance and delegation documentation across a portfolio of clinical research studies. The senior specialist ensures alignment with regulatory standards and sponsor expectations by tracking training completion, maintaining site staff study-training records, and driving the timely review and approval of delegation of authority (doa) matrices.

as a senior-level contributor, supports cross-functional partners, resolves complex documentation and compliance challenges, and contributes to process improvements that enhance operational efficiency. The ideal candidate brings a strong foundation in clinical research operations, deep familiarity with training workflows and delegation processes, and a commitment to documentation integrity in a fast-paced, regulated environment.

• study training compliance
  • monitor and manage clinical staff training completion across multiple studies, ensuring alignment with study-specific and mandatory compliance requirements.
  • verify training accuracy and appropriateness for assigned roles during study start-up and transition phases.
  • ensure training records are consistently complete, current, and compliant with ich-gcp, sops, and sponsor documentation standards.
  • provide guidance to internal teams and site staff on training requirements and timelines.
• delegation of authority (doa) matrix coordination
  • lead coordination of doa matrix setup, review, and updates in alignment with protocol milestones.
  • confirm training compliance and role alignment for delegated tasks; flag gaps for resolution before study activation.
  • serve as a point of contact for delegation matrix-related documentation during audits and monitoring visits.
• eisf & documentation oversight
  • upload, maintain, and review essential staff training records and certificates within the electronic investigator site file (eisf) and other internal systems.
  • ensure audit-readiness of all training and delegation matrix documentation across assigned studies.
  • prepare for and support internal audits, sponsor inspections, and document request responses related to study training compliance.
• cross-functional support & collaboration
  • collaborate with clinical teams and other internal stakeholders to ensure training and delegation readiness across all phases of study execution.
  • contribute to study-specific training plans and compliance tracking tools to improve visibility and standardization.
  • communicate proactively with internal staff, sponsors, and vendors to support compliance activities and elevate issues when necessary.
  • participate in meetings and provide subject matter input on training and doa compliance operations.
  • identify and contribute to process improvement opportunities related to training workflows and delegation management.
  • assist with the creation and refinement of guidance materials, trackers, and internal sops.
• perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

• strong understanding of clinical research operations, training documentation, and…