Bilingual Medical Front Office Specialist - Bandera

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Position:Bilingual Medical Front Office Specialist - Bandera

Location: Bandera Clinic 11398 Bandera Rd, Ste 201

Job :2419

# of Openings:5

Status:Seasonal-Full Time

Pay:$14-$16 depending on experience

The front desk drives the entire visit. At Little Spurs Pediatric Urgent Care, Front Office Specialists keep families informed, supported, and moving through the clinic with confidence, even when the lobby is full and emotions are high.

This role is not just about checking boxes. It’s about accuracy, communication, and showing up steady when parents are stressed and kids don’t feel well.

• Be the calm, welcoming presence families meet first
• Manage check-in, insurance verification, and payments without losing accuracy
• Explain wait times and next steps clearly and respectfully
• Juggle phones, walk-ins, and systems during busy shifts
• Document thoroughly in the EMR and protect patient privacy
• Work closely with clinical teams to keep patient flow moving

• High school diploma or equivalent
• Enjoys working with children and families
• Current American Heart Association BLS certification
• Authorized to work in the U.S. and able to pass a background check

• Pediatric or urgent care front desk experience

• Clinic Hours are as follows:
  
  Mon – Fri: 8:00 am – 8:00 pm
• Opportunity to travel to other clinics as needed

This is a fast-paced role. Some days are calm. Others move quickly. We train our team, support them during volume spikes, and expect reliability and accountability in return.

We serve kids on some of their hardest days. Our clinics run on teamwork, preparation, and doing the right thing for families, even when it’s busy.

Since 2006, Little Spurs Pediatric Urgent Care has focused on one mission: delivering fast, compassionate care to children and peace of mind to families. We believe great care comes from strong teams, clear expectations, and a culture built on trust, respect, and doing what’s best for the patient.

Upon hiring, all employees will undergo a comprehensive background check. This process will include verification of previous employment, a review of the national sex offender database, and checks for any criminal or civil litigation history. We require American Heart Association BLS certification for all clinical roles, proof of education is required.

Little Spurs offers a comprehensive benefits package to our full time employees, including:

• 401(k) Plan
• Medical / Dental / Vision / Long Term Disability / Short Term Disability / Life Insurance / Critical Illness / Accident / Legal / Identity Theft and more
• Paid Time Off

Open 7 Days A Week. No Appointment Necessary