Blood and Tissue Associate

Responsible to inspect and perform all phases related to blood components production and labeling in accordance with all Standard Operating Procedures (SOPs), organizational policies, and regulatory and cGMP/cGTP requirements. Will prepare specialized blood components and quarantine blood components. Will also provide in‐service training to staff regarding policies and Standard Operating Procedures (SOPs). Responsible for activities related to the aseptic processing of human cells and tissue, maintenance of surgical instruments and equipment, and proper documentation of all activities.

Must be able to operate all major and minor processing equipment and maintain processing supplies and equipment inventory. Participate in the development of Standard Operating Procedures (SOPs) for the cell and tissue processing and distribution. Responsible to perform and assist in coordination of all operational aspects of the cord blood accessioning and processing areas. Ensures all laboratory procedures are conducted in compliance with prescribed regulations.

Maintains all technical activities to include training and the performance of high complexity, routine laboratory procedures. Responsible to receive, accession, and distribute testing samples to Laboratory Services testing laboratories. Recognize unusual situations and resolve discrepancies. Communicate discrepancies to management. Maintain accurate records of incoming and outgoing samples.

Commit to and abide by the character of Bio Bridge Global’s Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE). Support, communicate and reinforce the mission and vision of the enterprise.

Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.

• Process blood components to established quality standards.
• Follow Daily Production Plan to maintain adequate inventory of blood components.
• Accurately label blood components.
• Prepare specialized blood components as directed.
• Report on the final disposition of components.
• Verify Standard Operating Procedures (SOPs) as assigned.
• Quarantine blood components which are non‑conform ant per SOP.
• Perform quality control, and maintenance on equipment and document appropriately.
• Assist senior technicians in maintaining adequate supply levels.
• Assist in staff training as required.
• Evaluate and document competency levels through direct observation and testing.
• Perform weekend on‑call duties on a rotating basis.
• Provide exceptional customer service internally and externally.
• Maintain good working relationship with co‑workers, senior technicians, other departments, and management.
• Report any irregularities, difficulties, and unusual results immediately.
• Assist in the developing of the cell and tissue processing procedures according to the AATB, FDA, and cGMP/cGTP standards.
• Utilize the aseptic techniques for processing of cells and tissue.
• Perform instruments and supplies sterilization procedures according to sterilization guidelines.
• Maintain processing instruments, supplies and equipment inventory, and ensure an adequate supply.
• Operate processing equipment and maintain maintenance and monitoring records such as: freezer, freeze dried and room temperature readings.
• Perform receiving, accessioning and distributing of testing samples to the laboratory as needed.
• Maintain accurate records of incoming and outgoing samples.
• Perform cell and tissue processing room disinfection…