Medical Assistant

Max Health MSO is a Texas-based Management Services Organization formed through the merger of Elis Medical Corporation and Elevate Health Management. We provide operational and administrative support to a growing network of practices across Austin, Dallas–Fort Worth, Houston, San Antonio, and surrounding communities.

We support:

• Max Health Family, Internal & Sports Medicine
• Elevate Brain Injury & Mental Health

Together, our practices deliver comprehensive care including Primary Care, Urgent Care, Direct Primary Care, Personal Injury, Mental Health, Brain Health, and Longevity Medicine.

Our mission is to provide high-quality, compassionate, and innovative healthcare while fostering a collaborative, respectful, and service-driven workplace culture.

At Max Health MSO, we believe communication, integrity, empathy, and teamwork drive both patient outcomes and employee success.

We are seeking a Bilingual Medical Assistant to join our team at Max Health MSO! This role will support our providers and performing medical assistant day-to-day duties while contributing to a positive, efficient work environment. As a Medical Assistant, you will be responsible for providing nursing care to clinic patients under the direct supervision of physicians and managers. You will train with our existing Medical Assistants in various administrative, support, and clinical duties.

Responsibilities:

• Understands and performs office procedures, after reasonable training. Only performs clinical procedures (i.e., injections) signed off to perform.
• Assesses patient's general condition and takes vital signs, weight, medications, and dosage review.
• Documents of all activities/interventions, patient/family responses, medication dispensed/prescribed, phone calls, etc., in the electronic medical record.
• Ensures follow-through on all patient needs that come through the clinical office and communicates on any patient issues.
• Adheres to infection control/safety guidelines and confidentiality policies.
• Using a computer for patient charting, test ordering, secure patient communications, and appointment scheduling as needed.
• Pays attention to detail and keeps work/office/common area(s) clean, orderly, and organized
• Cleans exam and procedure rooms between patients at the end of day, following established cleaning protocols and in accordance with OSHA guidelines for safety.
• Assists in re-stocking supplies in exam and procedure rooms and helps monitor supplies levels using inventory tracking and other systems.
• Packages and sterilizes surgical equipment, participates in the maintenance and general upkeep of auto-clave sterilizers, endoscopes, procedure equipment, and other materials as necessary, following established protocols.
• Collects and process urine and blood samples for testing.
• Able to maintain composure during times of confusion.
• Maintains a pleasant and courteous manner.
• Willing to assist with training new personnel.
• Willing to be cross trained to another position when necessary.
• Communicate any back-office equipment issues that arise, causing a delay in data entry and/or work efficiency.
• Remains engaged and shares ideas to improve patient care, work efficiency, and job satisfaction.
• Follows Company Handbook and adheres to the Dress Code.
• Other duties assigned by supervisor.

Requirements:

• Knowledge of basic nursing principles and protocols.
• Must be computer literate and have a working knowledge of medical practice management systems and electronic medical records. Must have basic knowledge of medical terminology.
• Minimum of 1 year experience working as a medical assistant in a physician office.
• Primary care/PCP experience required.
• Knowledge of policies and procedures related to infection control, environmental…