Events Manager - Signia Hilton La Cantera Resort and Spa

Job Description - Events Manager - Signia by Hilton La Cantera Resort and Spa (HOT0C4WL
)

Signia by Hilton La Cantera Resort & Spa 16641 La Cantera Parkway San Antonio 78256

The Signia by Hilton La Cantera Resort & Spa—set atop the scenic rolling hills and majestic live oaks of the Hill Country—offers a tranquil yet sophisticated retreat with 140,000 sq. ft. of elegant event space, a luxury spa, multiple outdoor pools, a dedicated kid’s camp, and an 18-hole championship golf course. The resort features four restaurants and five bars, providing everything from casual dining to gourmet experiences.

Conveniently located just 20 minutes from San Antonio International Airport, we’re close to premier shopping, dining, and local attractions such as Six Flags San Antonio.

The Event Manager will be responsible for servicing corporate and convention groups with attached guestrooms. This role will manage a diverse mix of programs, ranging from small groups to large conventions, including resort buyouts with peak nights up to 496 rooms
. In addition, the position may support select social events without guestrooms, as assigned. The primary focus of this role is the planning, coordination, and execution of corporate and convention group events.

• Organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
• Demonstrate knowledge of job systems, products, systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
• Participate in customer site inspections and assist with the sales process as necessary.
• Other duties as necessary based on business needs.
• Regular attendance.

Minimum Years of

Experience:

Three (3) year of event planning experience

• 2+ years of event management/event planning in a hotel or resort setting
• Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)
• Knowledge of Delphi.fdc

• Access to your pay when you need it through Daily Pay (Based on hotel)
• Health insurance
• Complimentary Parking
• Complimentary Team Member Luch
• Team Quarterly Bonus Potential
• Discounted Team Member Meals
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt‑free education:
  Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more)

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!