Breakfast Attendant

Breakfast Attendant

Join MCR Hotels as a Breakfast Attendant at Towneplace Suites San Antonio NW.

The MCR standard is to provide clean, friendly, well‑organized and safe hotels for our guests. The Breakfast Attendant plays a key role in delivering this experience by maintaining impeccable cleanliness and hospitality throughout the breakfast service.

• Happy Guests
• Spotless Cleanliness
• Product Consistency & Quality
• Teamwork

• Greet guests happily and use their names whenever possible.
• Maintain guest satisfaction and collaborate with team members to achieve high scores.
• Handle challenging guest situations with hospitality and urgency.
• Display strong knowledge of hotel facilities and amenities.
• Support all hotel events and groups.
• Utilize relevant technology and maintain phone etiquette.
• Keep all areas – front and back – clean, organized, and safe.
• Participate in pitch‑in cleaning of guest rooms and public spaces as required.
• Follow all operational checklists accurately and on schedule.
• Wear a clean, approved uniform and maintain a professional appearance.
• Communicate clearly, honestly, and professionally with colleagues.
• Demonstrate a can‑do attitude and willingness to go beyond traditional responsibilities.

• Sanitize breakfast tables after each guest departure.
• Set up the buffet area each morning according to brand directives.
• Complete the kitchen cleanup checklist after breakfast service.
• Adhere to food safety standards and local health codes.
• Keep the buffet area well‑stocked and clean until service ends.

• Guest satisfaction scores and intent to return.
• Management performance ratings.
• Spot checks, walk‑throughs, and guest reviews.
• Checklist accuracy and completeness.

• Preferred experience in hospitality or consumer‐facing franchise.
• Positive, can‑do attitude and willingness to learn.
• Ability to follow guidelines and procedures.
• Handle pace and pressure in stressful environments.
• Effective listening, conflict resolution and communication skills.
• Age requirement: 18 years or older.
• Flexible schedule, including evenings, nights, weekends, and holidays.
• Strict adherence to clock‑in/out policies and break times.
• Notice requirements for calling out of scheduled shifts.

• Stand or remain stationary for 3‑4 hours at a time.
• Operate computers, telephones, and other office equipment.
• Lift and transport boxes up to 25 pounds.
• Inspect details at close and long range.

• Read, write, and communicate effectively in English.

• Hotel discounts
• Weekly pay
• Paid time off
• Retirement options
• Referral bonuses
• Career advancement opportunities
• Health, dental, and vision insurance (after 30 days)

• Third‑largest hotel owner‑operator in the United States.
• Portfolio of 148 premium‑branded hotels, 22,000+ guestrooms across 37 states.
• 7,000 team members nationwide.
• Operates multiple Marriott and Hilton brands.
• Recognized by Fast Company, Marriott, and Hilton for innovation and performance.

• Seniority level:
  Entry level
• Employment type:
  
  Full‑time
• Job function:
  Management and Manufacturing
• Industry: Hospitality