Teammate Experience Ambassador; East San Antonio Region

Teammate Experience Ambassador

Action Behavior Centers, a leading behavioral health organization for children with autism based out of Austin, Texas, is seeking an organized, empathic, and collaborative professional to support and engage our Teammate community. The role focuses on driving teammate attraction, engagement, and retention across our centers.

Base pay range: $40,000.00/yr – $50,000.00/yr

• Partner with ABA therapists, Operations Managers, Clinical Directors, and leaders to provide ongoing support, coaching, and guidance on all aspects of Teammate Experience.
• Manage teammate attraction, engagement, and retention, creating connections to increase communication and understanding of the ABC value proposition; achieve KPIs related to teammate retention in the region.
• Support and drive teammate engagement by evaluating centers and developing center-level insights; establish action plans and project manage center-based interventions alongside leadership.
• Implement short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures; monitor and evaluate programmatic and operational effectiveness.
• Respond to teammate-relations inquiries (HR investigations, conflict resolution, performance management, team development) with high EQ skills to impact workplace happiness and engagement.
• Assist in development and implementation of employee relations strategies and programs designed to minimize workplace disputes and foster a positive work environment.
• Respond to teammate inquiries regarding insurance, retirement, and other benefits programs; evaluate and develop recommendations for improvements to employer-sponsored benefit programs.
• Perform miscellaneous job-related duties as assigned.
• Spend 75% of time in centers, requiring travel between local centers.

• Bachelor’s degree required (Master’s preferred) in Human Resources or a related field.
• 1+ years of human resources experience, including a leadership role pertaining to policies and compliance.
• Strong interpersonal and communication skills; ability to work effectively with diverse constituencies.
• Critical thinking and ability to develop broad insights to drive teammate retention and engagement.
• Knowledge of contemporary principles of human resource management and public personnel practices.
• Ability to analyze and assess training and development needs.
• Knowledge of federal and state employment laws and regulations.
• Candidate located in the San Antonio, Texas region.

• Paid time off and 12 days of company-wide holidays.
• Health/Dental/Vision coverage.
• 401(k) with 2% match.
• Competitive salary.
• Fun and dynamic working environment.

San Antonio, Texas Metropolitan Area.