Teammate Experience Ambassador; East San Antonio Region

Teammate Experience Ambassador (East San Antonio Region)

Action Behavior Centers – ABA Therapy for Autism

Location: East San Antonio, Texas

Pay Range: $40,000 – $50,000 per year

• Partner with teammates, including ABA therapists, Operations Managers, Clinical Directors, and leaders to provide ongoing support, coaching, and guidance on Teammate Experience.
• Drive Teammate attraction, engagement, and retention, meeting KPIs related to Teammate retention in the region.
• Support and drive Teammate engagement by evaluating centers and developing center-level insights, establishing action plans, and project managing center-based interventions.
• Implement short- and long-range organizational goals, objectives, strategic plans, policies, and operating procedures, monitoring and evaluating programmatic and operational effectiveness.
• Respond to Teammate-relation inquiries, leveraging high EQ skills to solve concerns on the spot, impacting workplace happiness and engagement.
• Assist in developing and implementing employee relations strategies and programs designed to minimize and mediate workplace disputes, fostering a positive work environment.
• Assist in administrative functions of insurance, retirement, and other benefits programs, evaluating and recommending improvements.
• Perform miscellaneous job-related duties as assigned.
• Spend 75% of time in centers, requiring travel between local centers.

• Bachelor’s degree required (Master’s preferred) in Human Resources or related field and 1+ years of human resources experience, including a leadership role pertaining to policies and compliance.
• Candidate must be located in the San Antonio region.

• Strong interpersonal and communication skills and ability to work with a wide range of constituencies in a diverse community.
• Critical thinking; ability to develop broad and holistic insights to drive Teammate retention and engagement.
• Skill in examining and interpreting policy implementation to understand impact to Teammate and business.
• Ability to foster a cooperative work environment and work collaboratively as a HR strategic partner.
• Knowledge of contemporary principles of human resource management and public personnel practices.
• Ability to analyze and assess training and development needs.
• Knowledge of computerized information systems used in human resources applications.
• Ability to navigate employee relations concerns, monitor implementation of performance management, and drive employee development.
• Knowledge of federal and state employment laws and regulations.
• Ability to support process improvement on all People Services related initiatives.

• Paid time off and 12 days of company-wide holidays
• Health, Dental, and Vision coverage
• 401(k) with 2% match
• Competitive salary
• Fun, dynamic working environment

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