Senior Solutions Architect & Customer Advisor – Hybrid Cloud, Data and AI

Senior Solutions Architect & Customer Advisor – Hybrid Cloud, Data and AI

3 days ago – Be among the first 25 applicants

This range is provided by Rackspace Technology. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr – $/yr

We are seeking an exceptional Senior Solutions Architect & Customer Advisor to serve as one of the most senior technical leaders in our organization. This role represents the pinnacle of customer‑facing technical excellence, combining deep cloud architecture expertise with strategic consulting and solution design capabilities.

As a Senior Solutions Architect & Customer Advisor, you will serve as a trusted advisor to C‑suite executives at our largest and most strategic enterprise clients. Your primary focus will be technical architecture and consulting, working directly with clients to design and architect cloud solutions that solve complex business problems and drive transformation.

In this role, you will orchestrate global teams to deliver world‑class solutions across Hybrid Cloud, Data Center Modernization, and AI‑enabled transformation. Your work will directly influence not only individual customer outcomes but also shape our broader solution portfolio, investment decisions, and go‑to‑market strategy. You will have direct access to our Executive Leadership Team and serve as a technical authority whose insights drive innovation across the organization.

• Technical Discovery & Solution Design
  • Lead technical discovery engagements to assess current cloud maturity, identify hybrid cloud opportunities, and understand infrastructure and application modernization requirements
  • Conduct comprehensive assessments of customer technology environments to identify gaps, risks, and transformation opportunities
  • Translate customer business challenges into technical requirements and cloud architecture specifications
  • Design end‑to‑end cloud solutions across private cloud, hybrid cloud, and data center ecosystems, including network and cybersecurity
  • Develop technical roadmaps that align cloud strategy with business objectives
  • Create proofs‑of‑concept, reference architectures, and migration strategies
• Cloud Architecture & Technical Leadership
  • Architect and optimize hybrid cloud solutions across AWS, Azure, and/or GCP platforms, ensuring resilience, scalability, and operational excellence
  • Design cloud‑native architectures leveraging infrastructure‑as‑code (Terraform, Cloud Formation), automation, and Dev Ops practices
  • Provide technical leadership on data center modernization, VMware environments, and private cloud platforms
  • Advise on AI/ML integration, intelligent automation, and emerging cloud technologies
  • Ensure solutions meet security, compliance, and regulatory requirements for regulated industries
  • Serve as technical escalation point for the most challenging architectural decisions
  • Lead architecture review sessions and provide technical governance on complex solutions
• Trusted Technical Advisor & Client Consulting
  • Build trusted advisor relationships with CTO/CIO‑level executives at enterprise clients
  • Engage customers through consultative technical conversations to understand their cloud transformation goals
  • Advise clients on cloud modernization strategies, technology selection, and architectural best practices
  • Guide customers through complex technical decisions around cloud adoption, workload migration, and platform selection
  • Serve as the customer's technical advocate internally, ensuring their requirements drive solution development
  • Navigate technical discussions across multiple stakeholder levels, from infrastructure teams to executive leadership
• Solution Positioning & Technical Validation
  • Develop technically sound and commercially viable cloud solutions aligned to customer requirements and budgets
  • Create compelling technical proposals, architecture diagrams, and solution documentation
  • Participate in RFx responses, providing technical content and architecture sections
  • Support pursuit activities by validating technical feasibility and sizing cloud solutions appropriately
  • Collaborate with sales and delivery teams to ensure…