Chief Information Officer

Chief Information Officer

City of San Antonio, TX

The City of San Antonio is the nation’s 7th largest city and is home to more than 1.5 million residents. Located in South Central Texas, approximately 140 miles from the Gulf of Mexico, San Antonio offers its residents an attractive and affordable lifestyle with a low tax rate, high-quality housing, and low utility rates. The city’s economy includes business services, manufacturing, health care, communications, corporate offices, government, and tourism.

The Chief Information Officer (CIO) provides strategic leadership and direction for the City’s Information Services Department, overseeing citywide technology operations, cybersecurity, digital services, and innovation. The CIO develops and executes a long‑term technology vision aligned with organizational goals, modernizes IT infrastructure, and ensures secure, reliable systems that support internal operations and public‑facing services. The CIO drives digital transformation, enhances data and cybersecurity practices, and ensures technology solutions improve service delivery, operational efficiency, and resident experience.

The position also leads technology governance, budget oversight, vendor and contract management, and organizational change initiatives.

• Strategic Planning:
  Develop and execute the City’s IT strategy in alignment with overall city goals.
• Enable and Execute Digital Business Strategy and Design:
  Embed information and technology in business strategies and enterprise plans.
• Support Digital Products and Services:
  Build, enhance and manage internal business capabilities or external‑facing offerings.

• Technology Leadership:
  Oversee the implementation and maintenance of technology systems and infrastructure.
• Innovation:
  Drive innovation in city services through emerging technologies like AI, IoT, and data analytics.
• Evaluate Emerging Technologies:
  Assess which emerging technologies matter most for department and enterprise success.
• Modernize Infrastructure, Operations, and Cloud:
  Adopt and evolve critical infrastructure platforms and Dev Sec Ops  to drive agility and efficiencies.
• Public Safety/Justice:
  Support public safety operations by ensuring secure, reliable, and resilient technology systems that enable effective emergency response.
• Deliver Data and Analytics, Artificial Intelligence, and Digital Platforms:
  Architect and build modular, integrated platforms to drive business efficiency, scale and adaptability.
• Deliver Software Applications:
  Integrate, innovate and modernize enterprise applications and software.

• Policy Development:
  Establish and enforce technology administrative directives, policies and standards.
• Drive Enterprise Governance of Technology:
  Establish fit‑for‑purpose information and technology governance across the City organization.
• Cybersecurity:
  Ensure robust cybersecurity measures to protect City data, systems, and infrastructure.
• Physical Security:
  Ensure physical security measures to protect City facilities, assets, and critical infrastructure.
• Manage Technology Risk:
  Balance running and growing the City organization while mitigating cybersecurity and technology threats.

• Budget Management:
  Manage the technology budget, ensuring cost‑effective solutions and resource allocation.
• Financial Management of IT Services:
  Determine rates charged to departments/users, monitor user fees to cover costs, and oversee billing.
• Technology Benchmarking:
  Benchmark and manage technology budgets; apply strategic cost optimization.
• Technical Procurement:
  Evaluate new hardware/software, develop requests, review bids, and authorize implementation.

• Staffing & HR:
  Select, motivate, and evaluate department staff.
• Build an Adaptive Technology Workforce:
  Attract, retain and advance the careers of diverse technology talent.
• Develop Executive Leadership:
  Perform as an outcome‑driven leader to lead business initiatives.
• Lead Org Change and Shape Culture:
  Drive the adoption of new capabilities and…