Case File & Data Coordinator; RCA, EMP, YMP, CES

Position Summary

Case File & Data Coordinator (RCA, EMP, YMP, CES) at Archdiocese of San Antonio

Work Hours:

8:30 a.m. – 5:00 p.m. | Workdays:
Monday – Friday |

Location:

5315 Summit Pkwy, San Antonio, TX 78207.

Mission:
The mission of Catholic Charities is to provide for the needs of our community through self‑less service under the sign of love.

• Conduct regular file reviews and quality assurance checks to ensure documentation is accurate, complete, and current on a monthly, quarterly basis and at random.
• Follow grantor program case‑file checklists and monitoring tools provided by the agency or assigned program funder to ensure policies and contracts are followed.
• Review program requirements, performance outcome measures, and plan of operations, staying informed of policy changes and revisions.
• Verify data integrity and correct discrepancies in coordination with program staff; keep a record of case files reviewed.
• Track due dates for case‑file reviews, logic model submissions, monthly client counts, and follow‑up actions; notify staff of upcoming agency deadlines.
• Work closely with case managers to gather missing documentation and resolve file issues.
• Train program staff in proper and required documentation of client records, including activity logs.
• Complete all required professional development assignments in a timely manner.
• Adhere to the Code of Conduct, Faith and Moral standards, and safety training protocols.
• Respect confidentiality of client, donor, and financial information.
• Perform other duties as assigned by the RSS Employment & Youth Mentoring Program Director.

• Teamwork
• Communication
• Integrity/Honesty
• Technology
• Results‑Oriented

Minimum Qualifications

• Associate’s degree preferred; equivalent 1‑year experience in a social service environment.
• Reliable transportation; valid driver’s license and vehicle insurance.
• Clean driving record.

Minimum Knowledge and Skills

• Solid grasp of file documentation and record keeping.
• Proficiency in data entry software such as Excel and Adobe.
• Knowledge of state and federal contracts and grants.
• Knowledge of program manuals and operational guidelines.
• Strong computer skills (email, internet, various software).
• Detail‑oriented, organized, self‑motivated, works well independently and in a team.
• Good written and verbal communication skills.
• Good critical thinking and problem‑solving skills.
• Bilingual language skills are a plus.

Disclaimer:
This is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions. Management reserves the right to revise or modify this job description at any time.

Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit (Use the "Apply for this Job" box below). You must apply through our website and complete the application and upload your resume; no phone calls, please.