IT Technician - SR. IT Technician - Av​/Telecommunications

IT Technician - Senior IT Technician - AV/Telecommunications

The Network, Telecommunications and AV team supports all aspects of Southwest Research Institute's Enterprise network and telecommunications infrastructure, including core routing, switching, VoIP, wireless infrastructure, inside/outside plant, network performance monitoring and hybrid meeting services.

• Design and procure AV and conferencing technologies for meeting rooms, auditoriums, training rooms and huddle spaces.
• Manage AV installation projects coordinating network, AV, telecommunication, facilities, and IT support components.
• Install and repair copper/fiber infrastructure and physical components of audio‑visual equipment.
• Support staff with videoconferencing and multimedia presentation needs.
• Schedule events and make technical and logistical arrangements for videoconferencing and meeting rooms.
• Operate, maintain, and troubleshoot Institute AV equipment.
• Operate, maintain and troubleshoot existing AV technologies and hardware; repair as needed.
• Collaborate with other IT disciplines to deliver AV/telecom services and meet enterprise requirements.
• Recommend, purchase, configure, and install equipment for new requirements and to keep capabilities current.
• Create and maintain documentation and inventory of systems and equipment.
• Set up, coordinate and facilitate events and meetings with AV requirements.
• Occasional weekend or after‑hours work.

• High school diploma or equivalent.
• Extron AV Associate and/or Extron Control Professional certifications (plus).
• 3 years of installation, operation and maintenance of audio‑visual and multimedia technologies.
• 3 years of termination of copper network/AV cabling.
• 2 years of designing and recommending upgrades for existing meeting technology solutions.
• Experience with Microsoft Office scheduling, presentation, meeting and diagramming software (Outlook, PowerPoint, Teams, Visio) is highly recommended.
• Basic PC troubleshooting skills or desktop support experience is a plus.
• Valid/clear driver's license.

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Applicant must be a U.S. citizen.

San Antonio, Texas

Full-time

Mid‑Senior level