Sr Business Analyst

What You Will Do

Acts as a liaison among stakeholders, performs analysis to understand the business needs, policies, and operations of the credit union, and recommends solutions that support and enable the credit union to achieve its goals.

Responsibilities include:

• Works on projects of varying magnitude and helps to ensure the implementation from beginning to end is timely and satisfactory to stakeholders.
• Works under minimal supervision, judgment.
• Provides application support including responding quickly to user questions and/or issues, documenting issues requiring programmer resolution, testing solutions and coordinating implementations, and following up with users to ensure application(s) continue to operate as designed.
• Performs complex analysis of business and technical information, gathered through collaboration with various stakeholders, and application capabilities, to support decision making of proposed solutions/requirements.
• Prepares required documentation including but not limited to High-Level Requirements, Process Flow documents, Detailed Functional Requirements, Scope documents, Production Problem Recaps and Testing Scenarios, for all service requests and projects as deemed necessary by current methodologies.
• Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization’s Values.

• Bachelor's degree in Management Information Systems (MIS), Computer Science, or Business-related field or comparable education and/or experience.
• Minimum of 10 years’ experience in a large financial institution environment or comparable experience.
• Minimum of 5 years of related experience and/or training as a Business Analyst performing the following activities: requirements gathering; use case generation and documentation; design of complex solutions using multiple architectures; generation and documentation of functional and technical design documents for use by self and other programming staff.
• Minimum of 5 years hands-on experience designing and implementing technical solutions.
• Use of structured application development methodology and principals.
• Understanding of structured environments using distinct development, test, and production environments.
• Prefer experience with Fidelity Information Systems's "Systematics" banking software product suite.
• Proven experience in participating/coordinating multiple simultaneous projects and ability to work with minimal supervision.

• Proficient knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, and Visio).
• Ability to work in a team environment, meet deadlines and take on a high level of responsibility and accountability.
• Superb critical thinking, analytical, interpersonal, written and verbal communication skills.
• Excellent organizational skills with the ability to pay close attention to details.

Mid-Senior level

Full-time

Research, Analyst, and Information Technology

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