Client Systems Technician

Overview

GovCIO is currently hiring for a Lead Client Systems Technician to support the USAF at the Port San Antonio Lackland Annex. Candidate will provide first-level contact and primary issue resolution for users with hardware, software, multimedia and computer application problems and malfunctions. This position will be located in San Antonio, Texas and will be a fully onsite position. T/S SCI required.

Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand‑alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Manages three other CST’s and consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems.

May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.

• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
• Plan, coordinate, and implement network/system security measures in order to protect data, software, and hardware.
• Provides regular monitoring and analysis regarding short and long‑range planning for in‑house systems.
• Prepares or ensures that appropriate documentation exists, including operational instructions.
• Writes or modifies basic scripts to resolve performance problems and automate administration tasks.
• Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

Required Skills and Experience

• Clearance Required:
  
  TS/SCI
• High School with 6‑9 years (or commensurate experience)
• IAT Level 2 Certified
• Hands‑on operating systems support experience
• Hands‑on experience with antivirus endpoint protection configurations
• Experience with virtual machine environments such as VMWare
• Experience with Windows, Linux, and Mac operating environments
• Experience with VoIP systems
• Experience with Mobile Device Management platforms and deployments
• Experience in scripting for use in administration automation and monitoring a plus
• Must be able to lift 50 lbs

GovCIO is a team of transformers–people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can’t do it alone. We need great people to help us do great things – for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

If you are selected to move forward through the process, here’s what you can expect:

• During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team

• Camera must be on

• A valid photo  be presented during each interview

• During the Hiring Process

• Enhanced Biometrics  screening

• Background check, to include:

• Criminal history (past 7 years)

• Verification of your highest level of education

• Verification of your employment history (past 7 years), based on information provided in your application

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health…