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IT Project Engineer
Job in
San Antonio, Bexar County, Texas, 78208, USA
Listed on 2026-01-02
Listing for:
DOCUmation
Full Time
position Listed on 2026-01-02
Job specializations:
-
IT/Tech
IT Support, Systems Engineer
Job Description & How to Apply Below
Join to apply for the IT Project Engineer role at DOCUmation
DescriptionThe IT Project Engineer’s role is to analyze and resolve escalated client hardware and software issues in a timely manner. Designing and implementing server infrastructures for new customers.
Responsibilities- Server troubleshooting, installations & migrations
- Switch and Router installation & management
- Backup systems installation, management, and DR replication
- Escalated Technical Support
- Customer onboarding/Project planning
- Software management
- Configuration/change management
- Patch management & troubleshooting
- Vendor management for troubleshooting purposes
- Documentation of technical information
- Mentoring team members on technical issues
- Flexibility with O.T. and shift changes
- Ability to recommend and deploy server infrastructure solutions to meet business requirements
- Ability to conform to shifting priorities, demands, and timelines while maintaining professionalism and managing stress
- Minimum of 7 years’ experience managing Active Directory in an enterprise environment
- Minimum of 7 years’ Network, Server, and Desktop support in an enterprise environment
- Microsoft Certifications/Application Platform experience
- Cisco, Microsoft, Hyper-V and VMware certifications and experience (strongly preferred)
- Excellent interpersonal, verbal, and written communication skills, with the ability to interact professionally with a diverse group of stakeholders
- Bachelor’s Degree in Computer Science, Information Systems, or related field, or equivalent experience with at least 7 years’ relevant experience
- CompTIA Network+, Security+ (strongly preferred)
- Forti Gate Experience (strongly preferred)
- Datto Experience (strongly preferred)
- MCSE Server Infrastructure (preferred)
- May require night, off-hours, holiday, and weekend work (on-call rotation)
- May include emergency on-site support during severe storm mobilization and electric system restoration
- Lifting and exerting force up to 50 pounds occasionally and 10 pounds frequently
- Must pass CJIS fingerprint-based background check and maintain CJIS eligibility
This job description is not exhaustive; duties and responsibilities may change to meet organizational needs.
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