Telecom Circuit Management Analyst

Turning Point Global Solutions LLC (Turning Point) is seeking a Telecom Circuit Management Analyst
.

The Telecom Circuit Management Analysts supports circuit provisioning life cycle activities to include issuing circuit orders, working with vendors on provisioning, managing changes, tracking, ensuring billing has been completed, and overall management of circuit infrastructure for our federal government client.

On-site:
San Antonio, TX.

• Supporting circuit provisioning life cycle with the client, vendors, and local field offices.
• Maintain Service Now database to track project status/schedules.
• Translate requirements into Service Requests in government ordering systems.
• Contribute input for weekly, monthly, and quarterly reports.
• Provide ad-hoc support to government clients as appropriate.

• Minimum of one (1) year of circuit management experience.
• Ability to obtain and maintain a U.S. Secret Security Clearance
• Strong experience with telecom ordering and provisioning processes.
• Proven experience working with Telecom vendors.
• Proficiency with MS Excel and MS Word.
• Self-management skills to be accountable for specific deliverables.
• Associates Degree in relevant field of study.

• Current / Active U.S. Secret Security Clearance.
• Extensive experience with circuit provisioning processes.
• Highly proficient in the development of documentation, customer reports, and data spreadsheets.
• Experience working with Service Now.
• Experience working with multiple cross functional teams.
• Strong experience with Federal telecom contracts, telecom carrier web portals, and carrier service ordering.
• Understanding of government contract processes.

• Competitive salary ($60,000 to $80,000 per year*) with annual performance bonus, and annual merit increases.
• Comprehensive health benefits fully funded by the company for employees.
• 401(k) retirement plan with company match.
• Paid time off plus holidays.
• Professional development opportunities.
• A collaborative and inclusive work culture.

Ready to make your next career move?
Apply today to join a team that values innovation, collaboration, and continuous improvement. We look forward to welcoming you to Turning Point!

Turning Point is a fast-growing system integration, information technology services company that caters to federal, state, and local government and commercial clients.

We specialize in full lifecycle system integration and software engineering services involving digital transformation and solution engineering in healthcare IT and telecom business verticals. Our services include software development, software integration, business process outsourcing, and professional services.

Founded in 2002, Turning Point prides itself in a heritage of innovation and strong professional services capabilities, enabling it to provide a full suite of mission‑critical solutions in a timely and cost‑effective manner.

Turning Point processes are independently appraised at CMMI Maturity Level 5 for Development.

All qualified applicants are considered for employment without discrimination due to race, gender, religion, age, marital status, national origin, disability, sexual orientation, or any other characteristic protected by federal, state, or local law.

This policy extends to all aspects of employment with Turning Point, including, but not limited to, recruitment, hiring decisions, assignment, advancement, compensation, benefits, retention, and termination.