IT Endpoint Engineer

Job Family:
Systems Engineering

Travel Required:

Up to 10%

Clearance Required:

None

• Managing endpoint devices via Azure Intune to ensure that all devices are updated with the appropriate configuration and security policies
• Manage incoming escalated tickets from the Service Desk for end user support regarding their Guidehouse issued laptops as well as the supported applications and policies installed on those devices
• Manage cases with Microsoft support and other vendors to drive solutions to technical issues
• Ensure that endpoint devices are patched and maintained at a minimum patch level to address vulnerabilities, software updates, etc.
• Deploy applications to endpoint devices via Microsoft Intune for laptops and mobile devices
• Engage with the Guidehouse IT Architecture team on new projects and new implementations of policies to ensure the security of Guidehouse and Guidehouse client data
• Attend regular calls to discuss vulnerabilities within the environment and plan for their remediation
• Attend regular team calls and contribute to the success of the Endpoint team goals
• Work well with others in the Endpoint team as well as other parts of the IT organization to drive success

• Bachelor’s Degree and minimum 6 years of experience OR 12 years of experience can be substituted for degree
• Minimum of 6 years’ experience with Microsoft Intune management methodologies regarding the security, application management, policy creation/management, health and monitoring of the service
• Ability to obtain a National Security Clearance or a U.S. Federal Government Public Trust
• Ability to manage multiple projects and initiatives effectively and on time
• Attention to detail and the ability to understand complex issues and drive them to resolution
• Demonstrated experience with scripting solutions using Power Shell
• Flexibility and agility when working on multiple tasks as urgent needs arise along with the ability to prioritize when multiple urgent matters arise
• Excellent written and verbal communication skills with colleagues as well as leadership
• Ability to work with others outside of IT and within IT within the framework of our Guidehouse RIISE principles
• Ability to team well within the Endpoint team and other IT teams to drive solutions for the Guidehouse business

• Experience with JAMF management for Mac Books
• Experience in administrating Beyond Trust work styles and configuration of policies
• Experience Patch
  
  MyPC patch management solution
• Experience with managing Defender policies
• Experience with Qualys vulnerability management
• Experience with Pharos serverless printing

Salary range: $-$. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care
• Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan Pay
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.