Datacenter IT Technician Trainee, Data Centre Operations, Sydney

Job  | Amazon Corporate Services Pty Ltd

Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? If so, we want to meet you and help grow your technical skills! At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world’s most customer‑centric company.

You will work with the world’s largest computing infrastructure. Your work involves some periods of independence from your team. You will learn the daily operations of a large data center and be troubleshooting hands‑on with servers and network equipment.

You will interact with other teams such as logistics, networking, security, and others to get the job done. There is never a dull moment as each day presents itself with different challenges. Work with multiple teams (DC operations, DC engineering, logistics, security and projects etc.).

Data Center Operations designs, installs and maintains the world’s largest computing infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large‑scale high‑density centers where you will help change the face of Technology in the region.

We are looking for candidates to commit to a 6‑month contract and we are committed to provide coaching and periodic assessments to help develop your skills. If successful after the 6‑month period you might be interviewed to join the Amazon family full‑time.

• Perform diagnostics and troubleshoot all hardware and related problems
• Perform basic level OS and configuration troubleshooting
• Perform replacement of parts and devices
• Perform storage media (HDD, SSD, etc.) sanitization and destruction tasks
• Maintain a high level of system reliability by prioritizing resolution of trouble tickets efficiently
• Follow DC operations, logistics, security and safety related processes and guidelines
• Practice and enforce Amazon’s security and safety best practices

This position requires working in a 24/7 operational environment with rotating shifts, including nights, weekends, and holidays. The successful candidate must be flexible and willing to work any assigned shift pattern, which typically follows a 12‑hour rotation (day/night). Shift schedules may be subject to change based on operational needs, and employees must be able to maintain alertness and effectiveness throughout their designated shifts.

On‑call responsibilities may be required, and the ability to respond to emergency situations outside of regular shift hours is essential. Shift differential pay will be provided for non‑standard hours in accordance with company policy.

• Basic knowledge of IT hardware (desktops, laptops, servers) and its configurations
• Basic IT troubleshooting experience and/or knowledge
• Physical ability to lift and rack equipment using lifting equipment
• Valid driver’s license
• Own vehicle to travel between sites

• University or TAFE degree or diploma
• Linux knowledge
• Networking knowledge
• Passionate about IT infrastructure and hardware

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.