Senior Enterprise Management; EM System Administrator, Tier-3

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™.

ASRC Federal is currently seeking a Senior Enterprise Management Systems Administrator – Tier-3 Level to support upcoming work located in San Antonio, TX.

Summary: This contract will provide 24/7/365 operations support to the customer. Applicant must be able and willing to work on-call, shift, or surge if required. Must be flexible and able to travel when necessary. Will need a Real  current passport.

Work arrangement :
This position will require on-site occupancy at or near the Ft Sam Houston location. Core hours are 6:00am – 6:00pm; exception being shift-work (surge) or on-call staff. Telework may be considered on a position-by-position bases with approval by the customer.

• Position will be required to manage subordinate personnel. Managerial responsibilities include but are not limited to, on-boarding & exiting assistance, timecard accounting, mentoring, and reporting.
• Expert‑level knowledge or significant hands‑on experience in:
  Manage IT Infrastructures utilizing approved Enterprise Management (EM) tools (currently Microsoft Endpoint Configuration Manager (MECM)).
• Install, configure, and maintain the EM infrastructure at the proper approved release levels. Assist End Users in the deployment of the EM client management tool. Perform ongoing maintenance to ensure server health, including database and server maintenance.
• Install, maintain, and administer the EM instance, to include granting access, managing permissions, setting up workflows and the proper 2‑person integrity for actions and other required administrative actions.
• Modify the EM configuration and Server Management System (.MOF) to collect information from the registry and Windows Management Instrumentation (WMI) repository. Analyze EM log files and the current enterprise configuration.
• Troubleshoot and help remediate sites experiencing EM issues. Assist with migrating user files and settings using migration tools, such as Microsoft User State Migration Tool (USMT).
• Monitor ongoing operations and sustainment activities for potential problems, improvements, staffing issues, and End User shortfalls.
• Utilize default and ad‑hoc reporting tools to provide asset, software, and hardware intelligence, software and hardware metering, and license management reports. Produce and update EM, and SQL reports for enterprise and customer needs. Utilize Power Shell, WQL and SQL to develop new reports and modify existing reports. Deliver reports on routine and as needed basis. Generate standard and dynamic reports in multiple formats such as web based, MS Excel, PDF, etc.,
  
  per customer’s request. Manage and maintain EM Dashboards.
• Provide patch management support and maintenance window operations. Validate deployment plans for compliance within existing performance limitations of the enterprise servers’ software. Provide a status report before and after updates and remediation actions are executed.
• Create, update, deploy, troubleshoot, and remove objects in the EM environments, sites, distribution points (DPs), and clients based on provided guidelines. Create, update, and delete dynamic and static collections and groups, reports for installation, modification, and removal of applications.
• Create custom test environments to provide proof of concept before implementing into production. Maintain disaster recovery capability and procedures for the EM environments. Maintain and update daily, weekly, monthly, and quarterly checklists for enterprise configuration management and preventative maintenance. Send notification to customers and groups prior to and after implemented requests or modifications.
• Design and deliver applications and application packages using available enterprise management products and tools that provide scripting capabilities for enterprise delivery. Manage application baselines and configurations and fully test integration.…