ServiceNow Solution Consultant

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative and caring community, where you feel like you belong and are empowered to grow, learn and thrive through hands‑on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

As a Service Now Technical Lead you will play a pivotal role in shaping and guiding the development of cutting‑edge Service Now solutions. You will provide governance and systems engineering expertise to scrum teams, ensuring that their designs align with best practices and organizational goals.

• Provide governance to scrum teams focusing on systems engineering
• Work with Strategic Committee leaders to develop governance documents and procedures
• Help scrum teams solution the design of their applications
• Teach and train lead developers and developers on system design techniques
• Assist in gathering initial requirements for new efforts
• Recommend new best practices and governance models
• Work with external applications to design overarching systems
• Create and maintain product and application road map

• Expertise in Service Now Security Incident Response, and Vulnerability Response
• 5+ years experience in Service Now architecture
• Proven ability to guide teams through Sec Ops solution design
• Experience with governance frameworks, systems engineering, and cross‑functional collaboration

• Familiarity with agile methodologies
• Experience working with scrum teams

• US Citizenship required

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Hawaii, Illinois, Maryland
, Massachusetts
, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland
. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. () We accept applications on an on‑going basis and there is no fixed Final date to receive applications.

The pay range for the states of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Washington, Vermont, the District of Columbia, and the city of Cleveland is:

$98,500—$184,900 USD

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included.

This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression,…