Data Analyst II

Job Title

Data Analyst II

Texas Health and Human Services Commission (HHSC)

San Antonio, TX – 6711 S New Braunfels Ave, San Antonio State Supported Living Center

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. In this role you will perform routine to moderately complex data analysis to support a systematic approach to monitoring, analyzing, and continually improving the quality of care and services provided to individuals served at the State Supported Living Centers (SSLC).

You will develop and maintain databases and reports, ensure data integrity and security, and present findings to program staff and stakeholders.

• Develop and maintain databases and reports using MS Access, MS Excel, and SQL.
• Ensure integrity, security and accessibility of the SSLC’s databases, data, and reports.
• Develop and implement database procedures to collect and track quality assurance and improvement data.
• Use relational database management systems, including creation of queries and report development, to gather, review and analyze data.
• Conduct complex analysis and extensive research on data and reporting results, monitoring data and identifying potential trends.
• Respond to ad hoc data requests and serve as liaison with state office data analysts.
• Collaborate with the Quality Assurance/Quality Improvement Council and other stakeholders to maximize data collection and analysis.
• Assist in the development and presentation of trend reports, management tools and corrective action plans (CAPs) or quality improvement plans (QIPs).
• Provide guidance to SSLC staff in collection, review and validation of electronic health data.
• Maintain and troubleshoot databases, resolve operational problems and reconcile data reports.
• Support program staff by training on reporting and ensuring accurate data entry.
• Participate in disaster response and continuity of operations as needed.

• Strong working knowledge of Microsoft Access and Excel, including writing formulas.
• Experience managing data in a relational database management system and developing queries and reports.
• Proficient use of computer software for data searches and cleaning.
• Complex problem solving and critical thinking skills.
• Ability to gather, review, analyze data for trends and distill large data sets into readable formats.
• Attention to detail and accuracy.
• Ability to prioritize work and meet deadlines.
• Effective oral and written communication skills.
• Willingness to learn new systems such as SharePoint and to work as a team player.

Required: High School diploma, GED, or equivalent education. Experience with MS Access, Excel, data analysis, research, and report design. Experience designing, developing and maintaining queries and reports.

Preferred: Coursework in data science, business analytics, computer science, or related field. Experience with MS SharePoint and working with electronic health records.

• None required.
• Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks (CANRS, Nurse Aide, Medication Aide, and HHS List of Excluded Individuals/Entities).
• Males 18–25 must be registered with Selective Service.
• All employees are subject to Random Drug Testing.
• Work hours may require overtime and weekends; willingness to work extended hours needed.