IT Business Senior Analyst

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

** Responsibilities:*
* + Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT

+ Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions

+ Support system change processes from requirements through implementation and provide input based on analysis of information

+ Consult with business clients to determine system functional specifications and provides user and operational support

+ Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment

+ Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned

+ Has the ability to operate with a limited level of direct supervision.

+ Can exercise independence of judgement and autonomy.

+ Acts as SME to senior stakeholders and /or other team members.

+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

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* Qualifications:

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* + 5-8 years of relevant experience

+ Experience in data analysis with intermediate/advanced Microsoft Office Suite skills

+ Proven interpersonal, data analysis, diplomatic, management and prioritization skills

+ Consistently demonstrate clear and concise written and verbal communication

+ Proven ability to manage multiple activities and build/develop working relationships

+ Proven self-motivation to take initiative and master new tasks quickly

+ Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

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* Education:

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* + Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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- ** Job Family Group:*
* Technology

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- ** Job Family:*
* Business Analysis / Client Services

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- ** Time Type:*
* Full time

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- ** Primary

Location:

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* San Antonio Texas United States

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- ** Primary Location Full Time Salary Range:*
* $79,120.00 - $

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

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- ** Most Relevant Skills*
* Please see the requirements listed above.

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- ** Other Relevant Skills*
* Banking, Business Analysis, Fraud Operations, IT Business Analysis, IT Process Improvement, IT Security Operations, Process Flow, Process Improvements, Requirements Gathering, Requirements Identification, Retail Banking, Security Operations, Workflow Automation.

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- ** Anticipated Posting Close Date:*
* Jan 20, 2026

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- _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

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