Enterprise Network Analyst - Enterprise Technology Services; ETS

Enterprise Network Analyst - Enterprise Technology Services (ETS)

The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond.

UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has also been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online , on UT San Antonio Today or on X , Instagram , Facebook , You Tube or Linked In .

Salary Range
:
Up to $66,000/Annualized, commensurate with education, experience, and qualifications.

Job Type
:
Full Time

Posting Close Date
:
Applications will be accepted through 11:59 PM CDT on 10/16/2026. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.

Required Application Materials
:

• Resume is required.
• Cover letter is preferred.
• Contact information for three professional references.

The Enterprise Network Analyst is responsible for installing, testing, administering, and documenting enterprise data center, network and VoIP hardware, software, shared components, and networking protocols. This role ensures reliable and secure data centers, network and VoIP operations across the enterprise, with a focus on system installation, configuration, performance tuning, and problem resolution.

• Manages, tests, and provides support for data centers, network and VoIP hardware, technologies, and applications. Documents processes and procedures and propose improvements.
• Installs and supports enterprise-wide data centers, network and VoIP components, technologies and related infrastructure, PDUs, UPSs, VoIP, Wireless, WAN, LAN, VPN, IP addressing.
• Implements security for data centers, network and VoIP protection and client access.
• Analyzes data center, network and VoIP requirements from functional specifications.
• Maintains hardware and software documentation standards for enterprise data centers, network and VoIP environment.
• Coordinates required changes to campus data centers, network and VoIP infrastructure..
• Schedules and performs installation, upgrades and maintains them in accordance with established Information Technology policies and procedures.
• Monitors and tunes the system to achieve optimum performance levels.
• Recognizes and troubleshoots problems with data centers, network and VoIP hardware and software.
• Ensures data or media recoverability by implementing a schedule of system backups.
• Supports media management through internal methods and procedures and through offsite storage and retrieval services.
• Conducts routine hardware and software audits of servers to ensure compliance with established standards, policies, and configuration guidelines.
• Develops and maintains a comprehensive operating system hardware and software configuration database or library of all supporting documentation.
• Assists with special projects as needed.
• Knowledge of all Microsoft Office software and able to learn and use institutional software systems.
• Complies with all State and University policies.
• Performs other duties as assigned.

• Bachelor's Degree in a related field.
• One (1) year of related work experience.
• This position may require the ability to maintain the security…