Virtual Desktop Engineer

GovCIO is seeking an experienced Virtual Desktop Engineer to engineer, administer, and optimize virtual desktop infrastructure (VDI) supporting the 616th Operations Center (616 OC) and 616th Air and Space Communications Squadron (616 ACOMS). The ideal candidate is expected to independently own assigned VDI engineering and sustainment activities, serve as an escalation resource for complex virtual desktop issues, identify emerging infrastructure problems, and drive solutions through implementation, validation, automation, and documentation.

The position delivers reliable, secure virtual desktops and applications and administers Linux systems supporting virtualization and related mission services. This full-time position is located onsite in San Antonio, Texas.

Responsibilities Designs, implements, and maintains virtual desktop infrastructure and supports Windows and Linux systems in accordance with mission requirements. Defining system configurations, integration requirements, and performance standards for virtual desktops, applications, and supporting infrastructure. Develops and maintains desktop images, provisioning processes, user environments, and automation to ensure consistent service delivery. Integrates virtualization platforms with network, storage, authentication, and security services. Implement system hardening, patching, monitoring, and recovery procedures to maintain security and availability.

Resolves complex technical issues, maintains system documentation, and evaluates performance with customers to ensure operational requirements are met.

Engineer, deploy, configure, and sustain Omnissa Horizon (formerly VMware Horizon) and its supporting VMware vSphere, vCenter, ESXi, and vSAN infrastructure; evaluate capacity, availability, and performance against mission requirements.

Create and maintain Windows and Linux golden images and instant-clone desktop pools, including image versioning, snapshot management, Horizon Agent configuration, image publishing and push operations, provisioning configurations, application delivery, and user environment settings; test and validate changes before production deployment.

Administer Horizon Connection Servers, desktop assignments, user access policies, Omnissa Dynamic Environment Manager (DEM), profile and environment management, and application virtualization capabilities, including App Volumes and Thin App where deployed.

Troubleshoot instant-clone and desktop provisioning failures, logon delays, profile issues, application delivery, and session connectivity; diagnose dependencies involving compute, storage, networking, authentication, Horizon Agent, and display protocols.

Monitor resource utilization and user experience; tune desktop and infrastructure configurations, plan capacity, and implement corrective actions to reduce service interruptions.

Apply patches, upgrades, Security Technical Implementation Guides (STIGs), and Technical Compliance Notification Orders (TCNOs); remediate vulnerabilities and document compliance results.

Automate provisioning, image maintenance, health checks, and recurring administration through Power Shell, PowerCLI, or other appropriate scripting tools.

Maintain architecture diagrams, configuration baselines, operating procedures, and recovery instructions; coordinate approved changes, backup and restore validation, and technical support with network, storage, cybersecurity, and service desk personnel.

Install, configure, patch, and harden Linux servers and desktops, including Red Hat Enterprise Linux (RHEL) and other supported distributions, with emphasis on systems supporting VDI and virtualization services.

Administer Linux accounts, permissions, services, storage, repositories, logging, and host…