Senior Technical Support Engineer - Escalations & Integrations
Listed on 2026-10-31
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IT/Tech
IT Support
Kustomer is seeking a skilled Technical Support Engineer to own complex issues end to end, from reproduction to resolution, across webhooks, APIs, and AI agent behavior. You will document runbooks and contribute to self-service improvements while collaborating with Engineering.
Join a remote-friendly, US-centric team that values clear technical communication, incident management, and a strong focus on reducing ticket volume through tooling and automation.
We would love to welcome a new Senior Technical Support Engineer - Escalations & Integrations to our group in United States.
This is a Full Time role.
The position is based in United States.
This opportunity is part of our work in Sales, IT & Technology.
The advertised compensation is 110..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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