Business Systems Analyst

Reports To: Business Systems Analysis Manager

Department: Information Technology | Enterprise PMO

Location/

Schedule:

Remote

Classification: Full-Time / Exempt

Old Republic is a leading specialty insurer that operates diverse property & casualty and title insurance companies. Founded in 1923 and a member of the Fortune 500, we are a leader in underwriting and risk management services for business partners across the United States and Canada. Our specialized operating companies are experts in their fields, enabling us to provide tailored solutions that set us apart.

The Business Systems Analyst is the foundational role within the Business Systems Analysis function in the EPMO. BSAs bridge the gap between business stakeholders and technology teams by eliciting, analyzing, and documenting business and system requirements for EPMO-managed projects. This role works under the guidance of Senior BSAs and the BSA Manager, developing core analytical skills and deepening their understanding of organizational systems, processes, and project methodologies.

• Elicits, analyzes, and documents business, functional, and non-functional requirements through interviews, workshops, and observation.
• Produces high-quality project artifacts including business requirements documents (BRDs), use cases, user stories, process flows, and data dictionaries.
• Translates business needs into clear, actionable system specifications for development and IT teams.
• Supports UAT by developing test scenarios, coordinating stakeholder participation, and tracking defect resolution.
• Maintains requirements traceability matrices (RTMs) and ensures requirements remain aligned throughout the project lifecycle.
• Collaborates with project managers, QA analysts, developers, and business owners to support on-time, on-scope delivery.
• Maintains BSA documentation in repositories in accordance with EPMO standards and templates.
• Work with business partners to validate requirements through reviews and walkthroughs.
• Work with project teams and stakeholders to produce the relevant artifacts that are a part of the enterprise methodology.
• Documents current processes and identifies areas for improvement without major disruptions.
• Uses standard tools and techniques like process/data flow modeling, workflow analysis, and functional decomposition to create future-state process models.
• Develop and maintain the following artifacts and deliverables:
  User Stories, User Flows, Acceptance Criteria, Process Maps/Workflows, Functional and Quality of Service (QOS) Requirements, Business Rule Definitions, Data Entities/Transformation Rules, Data Mapping Documents, UAT Plans, Requirements Baselines, Traceability Diagrams and Matrices, and RFIs, RFPs, Business Cases, Scope Documents, etc.

• BA/BS Degree in a technology related field or other degree required.
• 3 years experience in business or systems analysis.
• 3 years experience with a structured SDLC (Scrum, Waterfall, etc.)
• 3 years experience with industry standard Requirements Management tools
• Excellent collaboration, communication, analytical, facilitation, negotiation, and organizational skills are required.
• Leadership, coaching, mentoring and team building skills are required.
• Excellent verbal and written communication skills are required.
• Excellent process driven analysis skills and a background in various requirements elicitation methods.
• Travel may be required.

ORI is an Equal Opportunity Employer. ORI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.