Public Safety Software Support Specialist
Listed on 2026-11-01
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IT/Tech
IT Support, HelpDesk/Support
Mark
43 is seeking a software support professional to serve first responders and civilian staff across email, phone, and chat, delivering timely help and clear guidance. You will troubleshoot, replicate issues, and escalate to engineering and project management, while contributing to testing of new features and maintaining a solid knowledge of the product suite.
Ideal candidates have at least two years of software support experience, strong communication, and familiarity with Zendesk/JIRA and
Consider building your career as a Public Safety Software Support Specialist at Mark
43.
The position is based in United States.
This opportunity is part of our work in Sales, IT & Technology.
The advertised compensation is 55.000 - 75.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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